In Mariana Tek, the payment interval length determines how often the customer will make payments on the membership.
Example:
If you set the payment interval length to 1 Month, the membership contract will renew on the same day each month.
If you bought a membership on the 5th, it would renew on the 5th of the subsequent months.
Membership Renewal Details
Memberships will renew on the first day of their Membership Interval Cycle.
If the bill date exceeds the number of days in a given month, the renewal will occur on the month's last day. In the following month, billing will revert to its original scheduled date.
The Membership renewal job will start at 12:05 am local time and continue until all memberships set to renew that day have been processed.
Customers can book into the next interval before their next membership payment is processed as long as the booking window is open and their membership isn't expiring.
Migrated Membership Renewal Details
If memberships have been migrated from another platform, they will function differently. They are not guaranteed to renew on their original purchase date from the system the membership was migrated from.
When we receive the membership interval information within a migrated file, we cannot guarantee that the purchase date is accurate, or that the payment interval dates correctly capture the correct interval for the membership. Once the membership is migrated into Mariana Tek and its initial renewal is processed in our system, the first renewal date within Mariana Tek becomes the reference date for all future renewals.