Skip to main content

What Membership Data Migrates to Mariana Tek from ClubReady?

What Membership Data Migrates to Mariana Tek from ClubReady?

Jason Wiese avatar
Written by Jason Wiese
Updated over a year ago

MEMBERSHIPS

DOES MIGRATE

Active Memberships Outstanding in Customer Accounts​​

  • The renewal rate will be equal to the renewal rate listed in the AutoPay exit file report.

    • Any memberships that are discounted will renew at the discounted rate if that is the rate provided to us in the exit file.​

  • Limited Memberships will migrate but will be topped up. That is, if a customer has a “4 usages per month” membership, they will migrate with 4 usages remaining, even if they have attended a class this month.​

DOES MIGRATE

Delinquent Membership Payments

(Contracts in payment failure will be reviewed with you before migrating. If they are migrated in as payment failure, they will be back-charged. We may not be able to migrate them if they are more than 1 month past due.)

DOES MIGRATE

Suspended (Frozen) Memberships

(We receive suspension start and end dates and they will migrate with both dates. If editing suspension dates, the suspension start date may be the date of the change, not the original date. Any frozen memberships without suspension end dates will be autoset to unfreeze 10 years from the date of launch. We will review all frozen memberships with you on launch day before loading any into Mariana Tek.)​​

DOES NOT MIGRATE

Memberships with activation dates in the future

DOES NOT MIGRATE

Memberships where the payment method is listed as “Account”

DOES NOT MIGRATE

Memberships with no expiration date in "Visits Remaining" report​​

DOES NOT MIGRATE

Memberships with “Future termination dates”

DOES NOT MIGRATE

Shared memberships

(Migrated into purchaser’s account. Shared memberships are not supported within Mariana Tek.)

DOES NOT MIGRATE

Usages remaining for Limited Memberships

(Limited memberships are topped up. For example, All 12 Usages per Month memberships would migrate with 12/12 remaining.)

DOES NOT MIGRATE

Where possible, we will not migrate memberships that were frozen more >12 mos before your launch date.

Did this answer your question?