Kiosk Mode on the Biz App allows the studio customers to check themselves into class. Kiosk Mode was intended for use on an iPad, since it will be a customer-facing feature, and a larger interface is preferred.
Accessing Kiosk Mode
Ensure you have the Biz App downloaded, then log in with your credentials.
Open the Biz app and navigate to the Daily Schedule view.
Tap the Kiosk Mode icon located at the top-right corner of the page.
When prompted, select the appropriate Region and Location for your studio. If you encounter any issues accessing Kiosk Mode, double-check that you have selected the correct Region and Location for your studio.
Customer Check In
For customers to check themselves in on Kiosk Mode, they will first click on the class that they are attending:
They will find their name on the roster and click Check In. A modal will pop up notifying them that they're checked in. They will also see any add-ons they've purchased, as well as their spot number if it is a Pick-A-Spot class
Finally, once they click Done, they will see their name on the roster with the green checkmark icon denoting their Checked-In status.
Customers cannot remove their Checked In status from Kiosk Mode.
Customers Who Cannot Use Kiosk Mode
Some customers cannot use Kiosk Mode to check themselves in. Those customers will see a message below their name on the roster advising them to visit the Front Desk to complete their Check-In. This includes
Customers who have not signed the studio's waiver
First Timers
Customers who made the reservation through a third party, such as ClassPass
Once the customer is converted, they can use Kiosk Mode.
Customers on Standby
Purchase Agreements
Customers can sign pending purchase agreements within Kiosk Mode. Click the ellipsis in the top right corner > Sign Agreements.
Click Review and Sign next to the customer's name. The customer can review the purchase agreement and sign it.
Exiting Kiosk Mode
To switch between Kiosk Mode and Regular Mode in the Biz app:
Log out of the Biz app.
Log back in to select the desired mode.
