For studios located in California, Xplor Growth waivers will be automatically sent to the customer upon receipt of their signature. If your studio does not use Xplor Growth waivers and is interested in benefiting from this feature, please contact support or your CSM.
This feature is enabled by default for all CA locations and will apply to all existing Xplor Growth waivers; they do not need to be recreated.
If you would like to enable this feature for studios outside of California, contact support or your CSM to enable.
Email Details
The waiver will be sent as a PDF attached to a transactional email. Currently, the email can't be customized. The email will include the following information:
Subject: "Here’s a copy of your signed waiver at [Studio Name]"
From: Studio’s email address
Reply-to: Studio’s email address
Body: Dear [Customer Name], Attached is a copy of your signed waiver at [Studio Name]
If the customer deletes the email or existing members in CA who have already signed the waiver wish to have a copy, use a scheduled email with a direct URL.
California Studios - Opt Out
This feature is required to be compliant with California laws. To opt out, contact support to complete a release statement.
If the feature is turned off at your CA studio, you’re still responsible for ensuring compliance with local laws.