Mariana Tek allows employees to hold spots in a class. These holds show as reserved on the admin site but are not available to customers until released, like a “ghost reservation” that can be removed.
Holds are useful to reserve spots for a customer’s guests or other special cases.
The method differs depending on whether the class layout is "pick a spot" or "first come first serve".
Pick-A-Spot Layout
Navigate to the class where you want to make a spot hold. There must be an empty spot available.
Locate an open spot (one labeled “Reserve” or without a name).
In list view, click the ellipses (…) on the right side of the spot.
In map view, simply click the open spot.
Click Hold Spot to prevent customers from reserving this spot.
Admin users can still reserve a held spot for a customer.
First Come First Serve Layout
Go to the class where you want to hold a spot. There must be at least one empty spot available.
On the class management bar, click the "+" button next to Holds to add a hold. Each click increases the number of held spots by one.
To release a hold, click the "- button" next to Holds to decrease the number of held spots.
