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What happens if you change a Pick-A-Spot layout for a class with confirmed reservations?

Edits to a Pick-A-Spot and how they impact classes

Helen Kang avatar
Written by Helen Kang
Updated over 11 months ago

When updating a class' Pick-A-Spot (PAS) layout, there are a few things to keep in mind:

Class Capacity

If you change the capacity of the class by switching to a different PAS layout

  • to one with increased capacity, confirmed reservations will not be affected.

  • to one with decreased capacity, the Mariana Tek platform will randomly move customers from the confirmed reservations list to the waitlist IF the new layout's waitlist capacity can accommodate the number of waitlisted customers.

    • If the new layout cannot accommodate the waitlisted customers, you will not be able to change the layout.


Spot Names

If you change the spot names by switching to a different PAS layout (and the system cannot find a match for the spot names), the Mariana Tek platform will randomly assign customers with confirmed reservations to their new spots.


Pick-A-Spot to First-Come-First-Serve

If you change the classroom layout from Pick-A-Spot to a First-Come-First-Serve layout, it will not have any negative impacts on the reservations. The reservations will continue to exist.

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