Once a sale is completed, click “Print Receipt” on the confirmation screen. This is ideal if the customer requests a physical copy.
For customers with accounts, A digital receipt will be automatically emailed to the email address on file.
For walk-in customers: If you are using a studio-specific "walk-in" account that is not tied to a personal email, print a receipt for them, as they will not receive one via email. Keep in mind that receipts for non-account transactions cannot be retrieved directly, so you'll need additional steps, such as support requests.
Viewing and Printing Past Receipts
To view or print a past receipt, open the customer's profile and go to Purchases > click the ellipsis (...) by the purchase transaction > View Receipt.
You can then print the receipt and/or email it to the customer’s email on file.
Receipts are automatically sent to the email provided at checkout. If the receipt isn’t found, advise customers to check their spam folder.
