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How can I manage notes on a customer’s account?

Add notes to a customer's account

Leah Cullins avatar
Written by Leah Cullins
Updated over 3 months ago

Notes can be added to a customer account to track important information including injury status, preferences, or ongoing concerns. Notes are only visible to your studio employees.


Add a Note

To add a note to a customer's profile, select Find Customer at the top right of the screen and search for the customer or from the class roster, click the ellipses (...) next to their name > select View Account.

Choose “Notes” from the left side menu.

Click Add Note, enter the note in the pop-up window, and click Save Note.

If adding an injury note, add the injury tag to their account.


Delete a Note

To delete a note, click the ellipses (...) in your note > select Delete. You can only edit and delete notes you've written, regardless of your role and permissions.

delete customer note
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