Class tags are essential for organizing classes, managing memberships, and ensuring that credits are applied correctly. These tags control which memberships or credits can be used to book the class. To ensure customers can book the right classes, the class and the membership/credit must share at least one matching tag. By using class tags, you can differentiate similar classes (e.g., private vs. group sessions), ensure credits and memberships apply to the correct classes, and restrict or allow access to specific classes based on membership types.
Things to remember when managing class tags:
Adding multiple tags to a class allows it to be booked by multiple memberships or credit types.
Class tags are not visible to customers and serve as an internal organizational tool.
You can't add tags to free classes. When the free class toggle is enabled, the class tag field is removed.
To book a class, a membership, or a credit, you must have a tag that matches the class's tag. This ensures that only eligible members or credits can access particular classes. If a membership lacks the necessary tags, members may be unable to book classes. This is a common issue that can be resolved by ensuring the membership includes the required tags.
For example, your studio offers “Off-Peak” classes and sells discounted ($15 each) credit packages that can only be used to book “Off-Peak” classes.
There are three steps in the process:
Creating a Class Tag
Applying the Tag to a Membership or Credit Type
Applying the Tag to a Class
Video Overview
Creating a New Class Tag
Class Tags are created and managed on the backend. Users cannot create or modify tags directly.
Follow these steps to add a new class tag:
Submit a request to the support team with the desired tag name (e.g., "Mat Pilates").
The support team will create the tag on the backend and notify you once it is available for use.
Once added, you can update your classes, credits, and memberships to include the new tag.
If you'd like to make any changes or additions to your Class Tags, send a message to support@marianatek.com. We'll notify you once the requested tag is available for use.
Adding a Class Tag to Membership/Credit Type
Go to Products > Memberships or Products > Credits > Types. Select the relevant membership or credit type and click Edit. Add the desired class tag in the Class Tags field and save.
Under Class Tags, select the tags for the classes where the membership/credit can be used.
Click Save.
Adding/Editing a Class Tag to a class
Go to the Schedule and create a class or edit an existing class. Use the Class Tag dropdown to make any changes.
If you change the Class Tag on a class that already has reservations, the reservations that have already been made will remain in the class. The new class tag will only affect new reservations.
Restrictions on Deleting Class Tags
Class tags play a crucial role in maintaining accurate historical data. Deleting class tags is not allowed because it may cause reporting inconsistencies. Similarly, renaming or deactivating class tags is not supported to ensure data integrity. Class tags cannot be modified or deleted after creation due to reporting constraints. Instead, create new tags if you need to reflect operational changes.
This keeps historical data accurate and reliable for reporting.