To discount the second month of a customer's membership, the best practice is to add the discount amount as a complimentary account balance in the customer's account. This balance can then be applied to the second recurring charge.
Locate the customer's account and from the left panel, then select Payment Methods > Modify Account Balance.
Add in the discount as a fixed amount and hit Save.
Then from the left panel, select Personal Information > Edit Personal Information.
Scroll to Account Administration and check the box to Use account balance for Recurring Fees.
This instructs the system to charge any automatic fees (membership fees, late cancel, no-show fees) to the account balance first, then charge the credit card on file the remaining balance.
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