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How do customers sign Purchase Agreements if they were skipped during checkout?

Signing Purchase Agreements

Daniel McMahon-Young avatar
Written by Daniel McMahon-Young
Updated over a month ago

Customers can sign purchase agreements if skipped during the Admin checkout flow. They cannot book a reservation until they sign the agreement.

Customers will be prompted to sign a purchase agreement during the reservation flow on your mobile app and website if:

  • a membership or credit requires a purchase agreement signature, and it was not signed during the sales flow

  • AND the membership or credit was purchased after June 29th, 2022

Once a customer reserves a spot with the membership or credit needing a signature, the reservation button will change to reflect that they must sign to proceed.

After the customer signs the agreement, they will be reserved for the class and see a confirmation screen.

The ability to skip the signature is only in the Admin POS flow. When buying a membership or credit package, users will always be required to sign during the purchase flow if the payment option requires a signature.

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