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What should I do when our admin leaves and we need to update our account information?

How to ensure smooth account transfer

Daniel McMahon-Young avatar
Written by Daniel McMahon-Young
Updated over 2 months ago

If an admin leaves your studio, a few key updates will help ensure a smooth transition and continued access to important systems and communications.


Notify Mariana Tek Support

Contact our Support team to update your studio’s primary contact information. This ensures critical communications reach the right person.

Review Studio Policies

Take this opportunity to review your current policies (e.g., late cancel, no-show fees). Update anything that no longer aligns with your studio’s goals or operations.

Review Roles and Permissions

Check the roles and permissions assigned to your staff. If changes are needed, submit a request to our Support team to update admin access appropriately.

Update Your Apple Developer Account

If your studio has an iOS app, update your contact details in Apple’s Developer Portal:

  • Contact Name

  • Phone Number

  • Email Address

Update Your Google Play Store Account

For your Android app, update the contact info in the Google Play Console:

  • Contact Name

  • Phone Number

  • Email Address

Update Your Stripe Account Information

Use the Stripe onboarding link provided during setup to access your account and update the contact details. This keeps billing and payment notifications going to the correct person.

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