To update your Mariana Tek billing information, an account owner needs to contact our Accounting team.
For US and Canadian studios, contact naaccounting@xplortechnologies.com
For UK customers, you will need to download and complete the following form:
Once completed, email the form to accounts@xplortechnologies.com. In the email include the following along with the completed form:
• Customer (Legal Entity):
• Location:
• Product: Mariana Tek
• Request: Update Banking Information for Subscription Billing
Missed Payment
If a payment is missed for your subscription, the Mariana Tek support team will notify you. At this time, all Employees will be deactivated from your account. Your customers can book classes and purchase from the website, however, you will no longer have access to Mariana Tek.
To resolve, respond to the message from the support team and they will coordinate between you and our billing team.