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How do I integrate my Mariana Tek account with Wellhub (formerly Gympass)?

Steps to enable Wellhub integration with Mariana Tek

Written by Helen Kang
Updated over a week ago

Wellhub (formerly Gympass) is a corporate wellness platform that connects your fitness studio with thousands of employees whose companies sponsor their wellness memberships. The integration enables businesses to share class schedules and allow clients to book classes seamlessly.


Getting Started

Click the button to sign up for the Wellhub integration


Contact Mariana Tek

Once signed up as a Wellhub partner, reach out to the Mariana Tek Support Team to notify them of partner authorization and provide the following details to Wellhub:

  • Tenant ID

  • Location ID

  • API Link


Partner Portal

With your Site Name and Location ID, access your Partner Portal inside Wellhub to complete your integration.

Ensure that all required steps in the Partner Portal are completed to finalize the integration.

If you experience issues in the Wellhub Partner Portal, please reach out to their support team here.

Troubleshooting Common Issues

If you encounter issues with the integration, consider the following troubleshooting steps:

  1. Verify the Integration Setup

    • Ensure that the integration is correctly configured in Xplor Mariana Tek.

    • Confirm that Wellhub has completed their configuration and is using the correct API link.

  2. Check Schedule Visibility

    • If your business appears in Wellhub but the schedule is not visible, verify that:

      • Your Tenant ID and Location ID are correctly associated.

      • The integration is fully installed and enabled in Xplor Mariana Tek.

      • All required steps in the Wellhub Partner Portal are completed.

  3. Understand Wellhub's Control Over Class Visibility

    • Wellhub determines which class types can be displayed and booked in their app. If classes are not appearing despite correct integration setup, contact Wellhub to adjust their visibility and booking rules.

FAQs

Why isn't my schedule showing up in Wellhub?

If your schedule is not appearing in Wellhub, ensure that:

  • The integration is correctly configured in Xplor Mariana Tek.

  • Wellhub is using the correct API link (e.g., https://yourbusiness.marianatek.com/api).

  • Configuration in the Wellhub Partner Portal is complete.

Why are some classes missing in Wellhub?

If certain classes are not visible in Wellhub, the issue may be related to Wellhub's control over class visibility and booking rules. Verify the integration setup and contact Wellhub for adjustments.

How do I ensure the integration is fully installed?

To confirm the integration is fully installed:

  • Check that the Wellhub integration is enabled in Xplor Mariana Tek.

  • Verify that your Tenant ID and Location ID are correctly associated.

  • Complete all required steps in the Wellhub Partner Portal.

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