Add-ons are prepaid products customers can purchase with their reservation, ensuring a smooth check-in experience for both customers and employees.

These items are charged one hour before the class starts and can be canceled any time before the charge goes through.

Because the add-on is not charged until 1 hour before the start of class, the client must save their credit card to their account when checking out.

First, create a product that you want to use as an Add-on. Next, you will apply the Add-on product to the Add-on Buy Page for that location, the same way you apply any product to your standard Buy Page.

Once the Add-on is on the Add-on Buy Page, it will display to customers to purchase after they make their reservation.

Add-ons purchased through your website or app are processed one hour before the start of class. They will remain in a "Pending" status until one hour before class, when the customer is charged.

If a customer purchases an Add-on less than an hour before class, the customer is charged immediately.

The add-on will be automatically canceled if a customer cancels their reservation more than one hour before class.

If a customer cancels the class reservation within an hour of the start of class, the charge has already been processed. You can manually refund the item(s) if you choose.

Employees can view which items customers purchased in the Class tab of the roster by hovering over the Add-ons tag.

Items can also be viewed under the Add-ons tab.