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What is a Role?

Roles determine what employees can and cannot do within the system.

Written by Leah Cullins

Roles determine what employees can and cannot do within the system. Permissions are assigned to roles, not individual users, ensuring consistent access control. For example, a front desk role may manage reservations, but only a manager can waive late-cancellation penalties.


Managing and Updating Permissions

To update role permissions, you can make adjustments in the backend system. For example, if you need to prevent the Front Desk role from editing schedules, you can adjust permissions accordingly. Ensure that changes align with your operational requirements.

To reconfigure a role, contact us at support@marianatek.com.


Common Roles and Their Access Levels

Admin Role

  • Access Level: Full access to manage employees, including creating new accounts and editing existing ones.

  • Key Permissions: Employee account management, role assignment, and system-wide settings.

  • Note: Only Admins can create new employee accounts. If not, verify permissions and report any discrepancies.

General Manager and Studio Manager Roles

  • Access Level: Typically have permissions to edit other employees' accounts.

  • Key Permissions: Oversee employee accounts and operational settings.

Front Desk Role

  • Access Level: Limited to operational tasks such as processing sales and checking schedules.

  • Key Permissions:

    • POS access for processing sales.

    • Viewing schedules and managing member check-ins.

    • Permissions can be adjusted to restrict actions like editing schedules.

Employees can have more than one role (i.e., front desk and instructor).

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