To provide a client with a complimentary credit, begin by pulling up their customer account. Select the Credits tab on the left side, then click on the button to Give Credits.
Select the following:
Credit Type
Quantity
Expiration of Credit
Defaults to midnight local time
Reason
The credit will be listed as a payment option with the word “Complimentary” preceding the name credit type.
You are not able to provide the customer with a complimentary credit package, only the credit type and quantity.