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How do I change the expiration date of a credit package for a customer?

Edit the credit package expiration

Leah Cullins avatar
Written by Leah Cullins
Updated over 11 months ago

Credit expiration dates can be extended or adjusted while they are still available for use.ย 

Begin by pulling up the customer's account > Credits > ellipsis menu next to the credit package you would like to change > Edit Credit.

Set the expiration of the credit to the date desired. To expire a credit, set the expiration date to today or a date in the past.

When the expiration is adjusted, the credit package will expire at midnight local time at the start of the date chosen.

Once a credit package has expired, it can not be extended. Use the "give credit" function to add credits to a customer's account.

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