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How do I change the expiration date of a credit package for a customer?

Edit the credit package expiration

Leah Cullins avatar
Written by Leah Cullins
Updated over 3 months ago

Credit expiration dates can be extended or adjusted while they are still available for use.ย 

Begin by pulling up the customer's account > Credits > ellipsis menu next to the credit package you would like to change > Edit Credit.

Set the expiration of the credit to the date desired. To expire a credit, set the expiration date to today or a date in the past.

When the expiration is adjusted, the credit package will expire at midnight local time at the start of the date chosen.

Once a credit package has expired, it can not be extended. Use the "give credit" function to add credits to a customer's account.

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