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How do I create a credit type?

Credit creation

Leah Cullins avatar
Written by Leah Cullins
Updated over a month ago

Credit Types control the booking rules for your Credit Packages, including Class Tags and Windows.

To create a new Credit Type, navigate to Products in the left-side menu >

Credits > New Credit Type.

credit type

Fill in the required fields:

  • Name: Provide the credit with a name.

  • Locations Available: The studio location(s) where you want the credit sold and used.

  • Class Tags: Assign tags for applicable classes. If specific tags are required, request them from support (e.g., 'Unlocked').

  • Booking Window: Specify how far in advance customers can book classes.

  • Late Cancel Window: How far in advance can someone cancel without penalty when booking with this credit? (e.g., 12-hour notice)

  • Penalty Fees: Automatically charge penalty fees for this credit type, such as for missed attendance.

  • Guest Allowance: Limit usage of the credit to specific groups, like members-only.

  • Livestream or Video on Demand: Toggle this on if this credit is to be used for livestream or video-on-demand classes.

  • Status: Active or Inactive? An active status allows the credit to be available for use when creating an associated package and to be given out complimentary.

To SELL a new credit type, you must create one or more credit packages. Packages are where pricing, quantity, and expiration dates are configured.

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