Credit Packages
One credit is one visit to your studio. Learn about creating and editing memberships here.
Can I charge an automatic penalty fee on a Credit Package?
How can I update the Credit Package penalty fee type for existing customers?
How does the Penalty Fee toggle on Credit Types work?
Can I configure a grace period on my credit packages?
What messaging do my customers see when late cancelling a reservation made with a credit package?
What kinds of penalties can I associate with Complimentary Credits and Credit Gift Cards?
How can I see what kind of penalty fees are associated with a customer's credit package?
When is a Credit Card required for Credit Package purchases?
How can I enable or disable penalties for existing credit package holders?
How to manage customer Credit Packages?
How do I provide a customer with a complimentary credit?
How do I remove credits from a customer's account?
Can I refund a credit package if it has been partially used?
When do Purchased, Complimentary, and Migrated Credits expire?
Can I limit the number of free credits booked into a class?
Can a credit be used to book a class beyond the expiration date?
How do I change the expiration date of a credit package for a customer?