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I just added a new employee, why is the employee tag missing?

Understanding a possible employee tag delay

Leah Cullins avatar
Written by Leah Cullins
Updated over 3 months ago

After creating an employee, the employee tag is an automatic tag that the system will apply to every ACTIVE employee.

It can take up to ONE HOUR for the tag to be applied to the account.

The employee tag

When you remove an employee's access by making them INACTIVE, the system will remove the employee tag from their account.

It can take up to ONE HOUR for the tag to be removed. If the employee is inactive but still has the tag, they cannot log in to the Admin side.

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