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How do I use the Reservations by Pay with Type report?

Become an expert on the Reservations by Pay with Type report!

Helen Kang avatar
Written by Helen Kang
Updated over a week ago

The Reservations by Pay with Type is a summary report that surfaces the number of total check-ins by credit and membership at each location.

This report is useful for:

  • Viewing the number of complimentary credits used in a particular date range.

  • Viewing the total number of third-party (i.e., ClassPass) reservations over a period (all payment options will display a blank)

  • Viewing how many promo codes were used over a period

  • Viewing the most used memberships/credit packages


Pulling up the Report

  1. Navigate to Reports from the left panel > Utilization > Reservations by Pay with Type > View.

  2. Specify the date range from the date picker.

  3. Apply any additional filters.

  4. Select Generate Report and, if necessary, export the data.


Understanding the Report

The Reservations by Pay with Type report includes 7 data fields:

  1. Location:

  2. Credit Payment Origin:

    • Purchase: The credit package to book the reservation

    • Blank: The reservation was made with a membership or a third-party vendor (ie. ClassPass)

  3. Credit: Credit type name

  4. Package: Credit package name

    • This field will surface a blank for gift cards.

  5. Membership: Membership type name

  6. Contract: Membership contract name.

  7. Check-Ins: Number of total check-ins for each payment type for the selected timeframe

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