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How do I use the Revenue by Class Session report?

Become an expert on the Revenue by Class Session report!

Helen Kang avatar
Written by Helen Kang
Updated over a week ago

The Revenue by Class Session report is a summary report of the estimated earned revenue for each class, based on credits and memberships used to book reservations.

This report is useful for:

  • Viewing which classes generate the most revenue.

  • Viewing the breakdown of reservations made with credits, memberships, comped credits, and third-party reservations.

  • Viewing the estimated revenue from penalties for the class.

  • Viewing which credit type generates the most revenue (filter for credit type).

Pulling up the Report

  1. Navigate to Reports from the left panel > Utilization > Revenue by Class Session > View.

  2. Specify the date range from the date picker.

  3. Apply any additional filters.

  4. Select Generate Report and, if necessary, export the data.

Understanding the Report

The Revenue by Class Session report includes 28 data fields:

  1. Class Type: Type of class (ie, bootcamp, yoga, etc.).

  2. Class Date: Date of class.

  3. Day of Week: Monday - Sunday.

  4. Class Time: Time of class.

  5. Class Cancelled:

    • True = yes

    • False = no

  6. Instructors: Name of instructor(s), if any.

  7. Location: Studio location.

  8. Estimated Class Revenue: Estimated revenue from check-ins and penalties.

  9. Total Check-In Revenue: Estimate revenue from check-ins made with both credits and reservations.

  10. Total Penalty Revenue: Estimated revenue from penalty charges.

  11. Estimated Credit Revenue: Estimated revenue from credits for the class.

  12. Estimated Membership Revenue: Estimated revenue from memberships for the class.

  13. Average Price per Credit Check-In: Estimated credit revenue divided by the number of check-ins made from credit reservations.

  14. Average Price per Membership Check-In: Estimated membership revenue divided by the number of check-ins made from membership reservations.

  15. Membership Penalty Revenue: Revenue from membership reservation penalties (late-cancellation/no-shows).

  16. Credit Penalty Revenue: Revenue from credit reservation penalties (late-cancellation/no-shows).

  17. Class Capacity: The layout capacity - unavailable spots.

  18. Total Check-Ins: Total number of check-ins for the class.

  19. Comped Credit Check-Ins: Number of check-ins from complimentary credit reservations.

  20. Third-Party Check-Ins: Number of check-ins from third-party reservations (ie, ClassPass).

  21. Late Cancelled Reservations: Number of reservations that were late cancelled.

  22. No Showed Reservations: Number of no-showed reservations.

  23. Average Price per Check-In: Total check-in revenue divided by check-ins.

  24. Membership Check-Ins: Number of check-ins from reservations made with memberships.

  25. Credit Check-Ins: Number of check-ins from reservations made with credits.

  26. Is Public Class?:

    • True = yes

    • False = no

  27. Class ID: ID generated by the system.

  28. Instructor Employee ID(s): Instructor employee ID generated by the system, if any.

Refunded/graced penalty fees will not show up in this report.

Membership Revenue Calculation Logic

Membership revenue is tracked at the contract level across your brand. This means a membership contract will have a running average revenue per usage that incorporates all reservations within completed intervals and all revenue collected within completed intervals for that membership contract across all locations. This average revenue for membership check-in will update as more and more intervals are completed, so it will become more accurate over time.

Credit Revenue Calculation Logic

Credit revenue is also tracked at the package level, regardless of location or user. The calculation for credit packages is a much simpler calculation because there is a set number of usages and a set price. Credit check-in revenue is calculated by dividing the cost of the package by the number of usages set on the credit package.

Reservations Excluded from Calculations

The following reservations are not included in the revenue calculations for this report:

  • ClassPass, FitReserve, and Wellhub (Third-party) reservations

    • The monetary value for these reservations is unknown and not represented in the report

  • Migrated reservations

    • Cannot associate revenue because the historical usage of migrated credits and memberships is not known

  • Complimentary credit package reservations

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