When reconciling deposits, consider:
Reading the following articles:
Numbers between Mariana Tek reporting and Stripe payout reporting WILL be 'slightly off.' This is due to Chargebacks (i.e, dispute resolutions). Stripe knows about chargebacks, while Mariana Tek's reporting does not take these into consideration.
Confirming that you're referencing finance reports with "UTC" in the title.
Stripe reports in UTC, so if you're using the local time reports, your numbers will be inflated.
For example, UTC is 5 hours ahead of the Eastern Standard Time zone. If your studio sells a $150 pair of sweatpants at 7 PM, that sale will be paid out the following day due to reporting in UTC.
If you pull reports in your local time, the sale will surface on that day.
If you pull a report in UTC, it will surface the next day in the report.
Confirming you aren't including deposits on the first of the month if you're reconciling for the entire month. Due to the 2-day payout delay, a deposit that lands on the 1st of the month will typically correspond to the previous month.
Noting that chargebacks, refunds, and other delays can cause numbers to be slightly off.
Ensure that you are not pulling in sales where a gift card or account balance was used--look only at credit card transactions.
Using the system-generated file sent by Mariana Tek on the 5th of each month, with the previous Stripe transactions. This is a great resource to see each transaction and the payout it's associated with. Just make sure to exclude previous months from consideration.
Please contact support@marianatek.com to be added to this report.