Automatic payment processing functionality is important for managing payment collection across different stages in your business lifecycle. You may want to start automatic payments post location onboarding or pause automatic payments in special circumstances.
How to Enable or Disable Payments for a Location
Navigate to the Payment Information Page:
Go to the location for which you want to manage payments.
Click on the "Payment Information" tab
Enable/Disable the Toggle:
To enable payments: Slide the toggle to "On."
To disable payments: Slide the toggle to "Off."
Review Affected Payments:
After enabling or disabling the toggle, a modal will appear showing which payments will be affected by the change. Review this information before confirming.
Confirm Changes:
Once confirmed, payments for this location will either be paused or resumed depending on your action.
If you have not completed onboarding with our payment process, the Payment Processing toggle will be disabled.
User Permissions
Brand Admins: Only brand admins have the permission to enable or disable automatic payment processing for any location.
Location Users: Location-level users can view the Payment Information but cannot make any changes to the automatic payment processing settings.
Viewing Payment Information History
When payment processing is enabled, disabled, or changed, the system records the action. This includes:
Date & Time: The exact date and time of the change.
User Details: The name of the user who made the change.
Default Settings for New Locations
When a new location is added to the Franchise Fee Portal, payment processing will be set to "disabled" by default, preventing payments from being collected until enabled.