Xplor Mariana Tek

What is the Franchise Fee Portal?

Jason Wiese

Easily calculate and collect royalties from your franchisees

Franchise Fee Portal

How do I add a user to the Franchise Fee Portal?

Add bank account information to be used for royalty payments for locations in the Franchise Fee Portal.

How do I add Payment Information for a location in the Franchise Fee Portal?

How do I exclude a product category from incurring royalty fees?

How do I view which payment information details about my locations at a glance?

How do I enable or disable automatic payment processing for each location?

How to tell if our fees are being collected in real time?

How does Real Time Royalty Collection work?

How do I update my bank account for the Franchise Fee Portal Xplor Pay?

Setup

What is an Agreement Template?

How do I clone a Fee Agreement?

How do I end a Fee Agreement?

What are the best practices when configuring templates and fee structures?

Agreement templates correspond to the fees charged by the franchisor as written within the Franchise Agreement.

Agreements

What are the different payment statuses?

Can I retroactively draft a payment for an applied agreement?

How are account balance purchases handled in revenue based fees.

Are purchases made by account balance included in Revenue Based Fees?

How do I track changes in Agreement and Fee History?

Payments

What is the Orders Report in the Franchise Fee Portal?

What is the Deposit Report in the Franchise Fee Portal?

What is the Charges Report in the Franchise Fee Portal?

What is the Franchise Fees Overview Dashboard?

How do I retry a failed payment?

Revenue-Based Fees by Location report in the Franchise Fee Portal

What is the Revenue-Based Fees by Location Report in the Franchise Fee Portal?

FFP Reports

Find answers and get help from Intercom Support and Community Experts

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