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How do I make a reservation for an existing customer?

Make a reservation for an existing customer

Leah Cullins avatar
Written by Leah Cullins
Updated this week


Make Reservation

Navigate to the class roster in which you want to make the reservation. Click the Reserve button or click the spot on a Pick-A-Spot layout.

Search for the customer by name or email.

Select the customer you are making a reservation for, which will bring up the class reservation dialog box. Use the drop-down to select from the available payment types. Only payment types that can be used for this class are shown.

Click Reserve to make a reservation in the class for this customer. The customer will now be booked and shown the class roster.


Missing Payment Option

If the customer doesn't have a valid Membership or Credit Package, click Add a New Membership or Credit. This will take you to the Point of Sale to add a payment option. Once the payment is processed, you can complete the reservation.

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