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How do I make a reservation for an existing customer?

Make a reservation for an existing customer

Leah Cullins avatar
Written by Leah Cullins
Updated over 2 months ago


Make Reservation

Navigate to the class roster in which you want to make the reservation. Click the Reserve button or click the spot on a Pick-A-Spot layout.

Search for the customer by name or email.

Select the customer you are making a reservation for, which will bring up the class reservation dialog box. Use the drop-down to select from the available payment types. Only payment types that can be used for this class are shown.

Click Reserve to make a reservation in the class for this customer. The customer will now be booked and shown the class roster.


Missing Payment Option

If the customer doesn't have a valid Membership or Credit Package, click Add a New Membership or Credit. This will take you to the Point of Sale to add a payment option. Once the payment is processed, you can complete the reservation.

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