Reservations
Managing, making, and viewing Customer Reservations
By Jason and 4 others5 authors26 articles
- How do I make a reservation for an existing customer?
- How do I cancel a reservation?
- What happens to a customer who books a spot in a class, but their spot gets taken before they can confirm the reservation?
- How do I change the payment option of a current reservation?
- What is Single Step Booking and Buying?
- How do I cancel a customer from a class that has already started?
- Can I limit how many pending reservations my customers can make a day?
- How do Standby Reservations work?
- Which payment option will be used first when booking a class?
- What are the statuses that can be associated with a reservation?
- What is the process to undo an accidental no-show?
- Why can't a customer book a class?
- How do I limit a customer's attendance per day?
- What are booking windows?
- What is a late cancellation window?
- How do I create a new booking or a late cancellation window?
- If a customer has a credit package with a longer booking window than the site default, will they see all classes in their extended range?
- Does Daylight Savings Time impact the late cancellation and booking windows?
- What is a no-show window?