Reservations
Managing, making, and viewing Customer Reservations
By Helen and 5 others6 authors26 articles
How do I make a reservation for an existing customer?
How do I cancel a reservation?
What happens to a customer who books a spot in a class, but their spot gets taken before they can confirm the reservation?
How do I change the payment option of a current reservation?
What is Single Step Booking and Buying?
How do I cancel a customer from a class that has already started?
Can I limit how many pending reservations my customers can make a day?
How do Standby Reservations work?
Which payment option will be used first when booking a class?
What are the statuses that can be associated with a reservation?
What is the process to undo an accidental no-show?
Why can't a customer book a class?
How do I limit a customer's attendance per day?
What are booking windows?
What is a late cancellation window?
How do I create a new booking or a late cancellation window?
If a customer has a credit package with a longer booking window than the site default, will they see all classes in their extended range?
Does Daylight Savings Time impact the late cancellation and booking windows?
What is a no-show window?