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How do customers make guest reservations?

Video: Guest Reservations

Helen Kang avatar
Written by Helen Kang
Updated over 3 months ago

Customers can make guest reservations from both the studio's website and app.

From the Website:

  1. After making a reservation for yourself, click Book A Guest

    Image 2022-03-21 at 3.45.49 PM

    OR navigate to the Schedule > locate the class you'd like to make a guest reservation in > click Reserve.

    Image 2022-03-21 at 3.31.16 PM

  2. Select Reserve for: "Guest" > type in the guest's email if required.

    • *Note: If the class has a Pick-A-Spot layout, select the spot you'd like the guest to be in before this step.

      Image 2022-03-21 at 3.38.28 PM

  3. Select a membership/credit package from the payment option from the dropdown menu.

    • *Note: Only payment options that allow guest privileges will appear.

      Image 2022-03-21 at 3.38.49 PM
  4. Click Complete Guest Reservation.


From the App

  1. After making a reservation for yourself, click Book A Guest

    Image 2022-03-21 at 3.52.34 PM

    OR navigate to the Schedule > locate the class you'd like to make a guest reservation in > click Reserve.

    Image 2022-03-21 at 3.54.04 PM

  2. Select Reserve for: "Guest" > type in the guest's email if required.

    • *Note: If the class has a Pick-A-Spot layout, select the spot you'd like the guest to be in before this step.

    Image 2022-03-21 at 3.54.50 PM
  3. Select a membership/credit package from the payment option from the dropdown menu.

    • *Note: Only payment options that allow guest privileges will appear.

  4. Click Complete Guest Reservation.

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