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How can I have returned products automatically added back into inventory?

Restore inventory after a product return and refund

Leah Cullins avatar
Written by Leah Cullins
Updated over a year ago

If you want returned products automatically updated in your inventory, begin by following the steps to process a return

After selecting the item you wish to return, select the box for the option to “Restock”.

Once you click “Refund Order” the inventory number will adjust to include the returned item.  

The “Restock” option will restock to the original purchase location. If a customer is returning a purchase to a different studio location in which they bought it, the item will need to be set aside to be transferred, and/or inventory will have to be manually updated. 

If the “Restock” button is gray, there is no inventory count in which to return it. Only products that have been inventoried will allow for the box to be checked. 

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