Xplor Mariana Tek

How do I issue a refund?

While most orders can be refunded through Mariana Tek, there are a few instances where a refund cannot be granted

Upon issuing a refund, an automatic refund receipt is emailed to the customer's inbox.

Refunds are always processed back into the original payment gateway in which the purchase was made. 

Customers will see an immediate return of credit/membership usage upon a class cancellation.

Restore inventory after a product return and refund

Instructions on refunding a walk-in sale.

Understand any potential fees when issuing a refund

Did someone buy the wrong size t-shirt or meant to buy a membership rather than a credit package? Make sure to read up on Refunds.

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