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Overview: Appointments

Appointments let you create, manage, and book private services such as personal training sessions or wellness appointments.

Jason Wiese avatar
Written by Jason Wiese
Updated over a week ago

Appointments let you create, manage, and book private services such as personal training sessions or wellness appointments. This feature gives your studio, trainers, and clients a simple way to manage one-on-one or small group sessions.

Appointments are organized into four key areas that work together to support your private service flow:

  • Room Availability: When the room can be available for appointments

  • Services: Define your private training or wellness offerings, pricing, and duration

  • Instructor Availability: When trainers or practitioners are available for booking

  • Managing and creating appointments


Room Availability

Room Availability determines when specific rooms or spaces in your studio are available for appointments. Setting room availability ensures that services are only booked when the necessary space is open and prevents double-booking.

You’ll configure room availability under Configuration > Locations > Edit Classrooms.


Services

Services refer to the private or semi-private offerings your studio provides. These might include:

  • Personal Training

  • Mobility or Stretch Therapy

  • Massage Therapy

  • Nutrition Consultation

You’ll create and configure your services under Configuration > Services. Each service setup includes the following details:

  • Details: Name, description, and duration of the service

  • Location: Where the service will be offered (e.g., main studio, treatment room)

  • Instructor: Which staff members can provide the service

  • Customers: Who can attend (e.g., individual clients or small groups)

  • Pricing: How customers will pay for the service


Instructor Availability

Instructor Availability determines when instructors are available to take appointments. Each employee can set their own availability, or an admin to indicate when they can offer private sessions or services.

Availability settings ensure that appointments can only be booked during times the employee is open to take clients, helping prevent scheduling conflicts and streamlining your booking flow.

You’ll configure availability under Employee > select the employee > Appointments.


Managing and Creating Appointments

The appointment schedule keeps your private appointments separate from your class schedule, giving you a clear view of one-on-one or small group sessions.

From Admin or the Biz App, you can:

  • View appointments: See all upcoming and past private sessions

  • Create appointments: Book new appointments directly from the schedule

  • View and create time blocks: Review existing time blocks that define when services are not available and create new ones

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