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How do I create an appointment?

Creating appointments

Jason Wiese avatar
Written by Jason Wiese
Updated over 2 months ago

Appointments can be created and managed in Admin or the Biz App.

Permissions

Permissions can be configured on user roles to manage and create appointments.

Permission

Description

User Role

Can_manage_general_availability

Bookings: Create, edit, delete, and view all appointments

Booking Actions: Mark as no show, check-in, cancel customer

Admin, Studio Owner, Studio Manager

Can_manage_own_availability

Bookings (Schedule): Create, edit, delete, and view own appointments only

Booking Actions: Mark as no show, check-in, cancel customer for own appointments only

Instructor (self-service)


Creating Appointment

Admin

Go to Schedule > Appointments > Add Event > Appointments.

Biz App

In the biz app, go to Schedule > + icon > Appointment.

In Admin or the Biz App, fill in the following fields and select Add Appointment:

  • Starts: Date and Time

    • End Time will be determined by the duration of the service.

  • Instructor: If an instructor isn't showing, it is because they are not assigned that service.

  • Room: The field will be greyed out if it does not require a room.

  • Customers: Use + Add Customer to add a customer.

    • The customer must have an applicable payment option for the service to be added.

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