Services refer to the private or semi-private offerings your studio provides. These might include:
Private Training
Mobility or Stretch Therapy
Small Group Training
Nutrition Consultation
You’ll create and configure your services under Configuration > Services.
Permissions
You can configure permissions on user roles to manage appointments, including viewing and creating.
Permission | Description | User Role |
can_manage_payments | Allows roles to create, edit, and view appointment services. | Admin, Studio Owner, Studio Manager |
Creating a Service
Click New Service.
Complete each section:
Details
Service Name
Description
Duration: Minutes
Service Image (optional): Image shown on the customer-facing schedule and service details page.
Each item under Details is visible to the customer.
Location
Locations: Select locations that offer this service.
Assign Rooms for this Service: Enable if the service requires a specific room, and check its availability to prevent double-booking.
Yes or No
Rooms: Select rooms where this service is provided. Room availability will help determine the booking time slots shown to customers. Ensure room appointment availability hours are up to date for accurate scheduling.
If a room is not showing, go to Configuration > Locations > Edit Classrooms to adjust the room availability.
If multiple locations are selected and require a room, a room must be selected for all locations.
Instructor
Instructor: Choose one or more who deliver this service
If you offer it at multiple locations, select at least one instructor for each location.
Customers
Maximum Reservations per Session: Total number of people who can attend each session, including guests.
For example, if a service allows 1 customer and 2 guests, set it to 3.
Enable making the service visible on the public schedule and available for customers to book.
Pricing
This Service is Free: Yes or No
Free services do not require credits to book.
Credit Types: Which credit types can be used to pay for this service
Credit Type booking windows do not apply to appointments
Review
In the review step, you can view all service details by clicking on the different tabs.
Service Status: Enable this to allow bookings for this service. If inactive, reservations cannot be made.
If you make it inactive, existing appointments will remain on the schedule.
Editing a Service
To edit a service, go to Configuration > Services > the three-dot icon next to the service > Edit. In the service, use the Previous button to access the section you need to edit.
You can't update services if there are future scheduled bookings for them.
