Instructor availability defines when an instructor can be booked for an appointment. Keeping weekly hours accurate prevents overbooking and keeps the schedule clean.
You can configure instructor availability in Admin and the Biz App.
Permissions
Permissions can be configured on user roles to manage all availability, including room and instructors.
Permission | Description | User Role |
Can_manage_general_availability | Create, edit, delete, and view instructor and room availability for locations that the user can access. | Admin, Studio Owner, Studio Manager |
Can_manage_own_availability | Create, edit, delete, and view own instructor availability only. Cannot edit other instructors. | Instructor (self-service) |
Admins, Owners, and Managers
Admins and user roles with the permission can_manage_general_availability can edit Instructor Availability under Employees > select the employee > Appointments > Edit Availability. Use the location dropdown to set availability for all locations that the instructor has access.
Check each day the instructor will be available and set the hours. The hours will control when an appointment can be made for that instructor.
Use the plus button to add multiple availability hours on a single day.
Example: The studio is not open during lunch hours.
Use the trash can button to delete a set of hours.
Setting your weekly appointment availability won't impact your class schedule. Your class times will remain reserved and will take priority over appointment bookings.
Instructors - Self-Service
Instructors can set their own availability through Admin or the Biz app if they have the permission can_manage_own_availability.
Admin
Click your profile avatar (bottom-left) to open My Employee Profile > Appointments > Edit Availability. Use the location dropdown to set availability for all locations that the instructor has access.
Set your availability.
Biz App
Log in to the Biz App > Settings > Appointments.
Select Weekly Hours > pick your location. Each location you have access to will appear here.
Select your available days and time ranges. Click Save.
Advance Notice
Enabling Require advance notice for bookings prevents last-minute appointments by requiring clients to book a set amount of time in advance. You can configure advance notice only from Admin, not the Biz App.
Set the Minimum advance notice to the number of hours clients must book in advance. This must be a whole number. Decimals are not supported.
The public-facing appointment schedule automatically updates to hide time slots that fall within the required advance notice period.
