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[HQ Account Syncing] Waivers

Create a waiver in HQ, sync it to child accounts as editable or view-only, and manage its status from one place.

Written by Luna

HQ users can create, manage, and synchronize waivers across child locations in their HQ account, under the Waivers Access Management tab. With flexible syncing options and centralized management tools, HQ users can ensure consistency, improve operational efficiency, and maintain control over waivers pushed to child accounts.

Effective waiver management in a multi-account setup is crucial for seamless operations and accurate record-keeping. Proper synchronization ensures HQ-level updates appear in child accounts and that signed waivers are correctly associated with the right account.

When an HQ Waiver is created and synced, HQ creates and syncs a merge tag with the value in the child account, like [%waiver%], to quickly populate links and values across accounts.

You can also include these URLs in reservation confirmation emails to ensure customers signing the waiver are directed to the correct child account.

Once you sync the waiver in Access Manager, it automatically publishes updates to all child accounts, ensuring a consistent, up-to-date waiver application across locations.


Access Management

After creating a waiver in your HQ account, go to the Access Management tab on the left-hand side to open your waiver management options.


HQ Waiver Syncing Options

Location Selection

To sync an HQ Waiver to one child account at a time, click the Sync toggle button for the location you wish to sync to.

To sync the waiver to select child accounts, click the checkbox for the locations you wish to sync to > select Sync current version.

To sync the waiver to all child accounts, click the checkbox in the header row > select Sync current version.

When you sync a waiver, the Sync Date displays the date and time (based on the user's computer clock) and grants the child account(s) editing access. The waiver manager also creates a clickable Waiver URL that opens the waiver in a new tab. To copy the waiver URL, click the copy icon to the right of the URL. After syncing, switch into each child account to verify that the waiver is visible and accessible. This ensures proper synchronization and visibility across all child locations.

Clicking on the Sync current version button overrides the previously synced version of the waiver and updates the synced waiver with any new changes.

Editable or View-Only Sync Options

  • Editable Sync: Share a copy that child accounts can update as needed.

  • View-Only Sync: Lock it in—child accounts will see the waiver but won’t be able to make changes.

To update the sync option for one child account at a time, click into the Access field > select your sync option.

To update the sync option for select child accounts, click the checkbox for the locations you wish to update > Manage Access > select Can Edit or Can View.

Status Options

Syncing an HQ Waiver immediately publishes the waiver within a child account(s). If you wish to unpublish a waiver for one child account at a time, click the Publish toggle to change the status.

To change the status to multiple child accounts, select the checkbox for the desired location(s) > Change Status > Set Inactive.

To republish a waiver to a child account(s), select Set Active instead.

If the waiver is linked to a Mariana Tek waiver (enabled under Advanced Options), this setting and the selected waiver will be synced to the child accounts when the waiver is synced.

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