Xplor Mariana Tek

Luna

Jason Wiese

Manage your Xplor Growth account: team and users, email and brand settings, billing, assets, and merge tags.

Xplor Growth Account Settings

Add, edit, and remove Xplor Growth users, and see what Creator, Manager, and Admin permission levels can do.

How do I manage Xplor Growth users and their permissions?

Group team members so you can assign tasks and phone call reminders to a whole team, like front desk staff.

What are User Groups?

Reusing an email address keeps the previous user's name in Xplor Growth until the new user updates their profile.

How do I update a team user’s name when reusing an email address?

Choose when Xplor Growth emails you about assigned tasks, phone call reminders, scheduled emails, and unread texts.

How do I manage my account notifications?

Trouble logging into Xplor Growth? Follow these steps to reset your password, clear cache, or contact support for help.

How do I troubleshoot log-in issues?

Switch between sites in Xplor Growth using the same email address for each account.

How do I access multiple accounts?

Change your Xplor Growth password from User Settings, or reset it from the login page.

How do I change my account password?

Add and manage Xplor Growth users, groups, permissions, notifications, and logins.

Team and Users

How to update your default logo, font, and colors.

How do I update Xplor Growth's branding?

How to set up your sending profile and email footer.

How do I configure email settings?

Set up a professional email address using Google Workspace, GoDaddy, or another email host

How can I set up a custom email address?

Set your sending email, email footer, logo, fonts, and colors so every message looks like your studio.

Branding

See your Xplor Growth plan, update the credit card, find invoices, and learn what happens if a payment fails.

How do I manage my billing plan?

View your Xplor Growth plan, update your card, find invoices, and see what happens if a payment fails.

Billing

A guide to the best image sizing and restrictions.

What image type and size restrictions are in place for assets within Xplor Growth?

Step-by-step instructions on how to link to a PDF from an Xplor Growth email.

How do I include a PDF in an email?

Fix image upload problems in Xplor Growth: check the browser, file type, and the 3MB size limit.

Why can't I upload my images?

Yes, there are two ways you can utilize GIFs in an email.

Can a GIF be added to an email template?

Upload images and PDFs for emails, and see the file types, sizes, and GIF options Xplor Growth supports.

Assets

Merge tags insert saved details, like your phone number or waiver link, into marketing emails and texts. See how to set one up.

What is a merge tag, and how do I use it?

Insert saved details like your phone number or waiver link into marketing emails and texts with merge tags.

Merge Tags

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