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Why can't I upload my images?

Fix image upload problems in Xplor Growth: check the browser, file type, and the 3MB size limit.

Written by Luna

If you are experiencing issues when trying to upload images either through the Assets page or an Auto Email, please try the following:

  • Use Google Chrome

  • Make sure that your Google Chrome browser has been updated

  • Restart your browser

  • Ensure the asset is a .png, .jpg, or .gif file

  • Ensure the image is no larger than 3MB

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