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Does the discount code usage number reset if a customer makes a return?

Learn how discount codes work if a customer makes a return

Leah Cullins avatar
Written by Leah Cullins
Updated over 3 months ago

No. If the usage of a discount code is limited to a specific number when a customer utilizes it for a purchase they will not be able to utilize it again even if the purchase was returned.ย 

For example, a discount code that is limited to a one-time use will not be available again to a customer returning the original purchase in which they utilized the discount code.ย 

Attempting to redeem the code will render the following error message:ย 

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