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Luna

Hear it from your customers. Set up CSAT and NPS surveys and review the results.

Feedback Tools

Our NPS Product measures your brand's net promoter score and helps give you a pulse on consumer sentiment.

What is the Net Promoter Score (NPS) product?

How likely are customers to recommend you? See how NPS surveys work and how to read the score.

Net Promoter Score (NPS)

Our CSAT Product captures real-time customer feedback.

What is the Customer Satisfaction (CSAT) tool?

How do I review my CSAT survey responses?

How long do customers have to respond to a CSAT Survey?

How did we do? See how CSAT surveys work and how to review customer responses.

Customer Satisfaction (CSAT)

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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