Studio members can enroll in a Challenge directly from their mobile app. On the home screen, members will see the Challenge tile if:
There is an active Challenge
The member's home location is included in the Challenge
The end date of the Challenge is in the future
The tile will show a different Challenge based on whether it is active and its end date.
Gamification Tab
Members can enroll on the 5th tab icon > Gamification (Trophy Icon).
From the Challenges tab, members will see Active, Upcoming, and Past Challenges. Active Challenges will appear if they are on or past the Start Date.
Upcoming Challenges are all active Challenges with a future Start Date.
Any Published Challenge will be displayed in the mobile app. The Start and End Date will determine if it is Active or Upcoming.
To enroll in a Challenge, click Join Challenge
Eligibility Criteria
If the customer does not have eligibility as a result of not having the required membership, credit, or product, the customer will receive a message indicating which item is needed
Challenge Detail
Clicking on the Challenge card will open details, including:
Start and End Dates
Classes Taken and Remaining
# of Participants
Incentives
Class Rules
Challenge Leaderboard
Once in a Challenge, members can click on the leaderboard to view who is in the Challenge and their rank. Studio members can access a Challenge leaderboard in the mobile app by going to the 5th tab icon > Gamification (Trophy Icon) > Challenges or by clicking the View Challenges button on the home screen.
Find the active Challenge and click View Leaderboard. The leaderboard will show everyone enrolled in the challenge and their position. It updates in real time.
FAQs
Question: Are Challenges visible to all customers, regardless of their home studio?
ANSWER: Yes, Challenges, regardless of whether they are location-specific, are visible to all customers in the Mariana Tek app. For example, if the NYC studio sets up a "10 classes in 30 days" challenge for NYC only, LA customers would also see the challenge in their app. The Challenge Locations field, when creating a Challenge, dictates which classes qualify for the Challenge. It does not dictate which locations can see it.
Question: Do classes count towards a Challenge if a customer enrolls in the Challenge after the Start Date?
ANSWER: If a customer attends a class that qualifies for a Challenge but hasn't enrolled in the Challenge yet, the class will apply to the Challenge once they enroll. For example, if a Challenge starts on October 1st and the studio member does not enroll in the Challenge until the 10th, any classes taken between the 1st and 10th will qualify for the Challenge.