When a customer has reached a loyalty status tier, there are a few ways to identify them:

When you create a status tier in your loyalty program, Mariana Tek automatically creates a matching user tag. The tag name matches the tier name. You can't customize the tag image; it uses the first letter of the tag name.

As customers reach a tier, the system automatically adds the corresponding tag to their Mariana Tek profile. You’ll see it on their profile page and in the class roster.

As the customer's status tier changes, the system automatically removes the old tag and adds the new one.

Segments can also be built using these tier tags. When creating a segment, use the Has a Mariana Tek User Tag condition and select the tier tag to target all customers with that status.

Under Loyalty > Loyalty Insights, you can view all customers that have reached a tier, including:

Filters include Tier and Home Location.