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What happens when I "pause" my automation?

See what happens to scheduled messages, tasks, and new contacts when you pause an automation.

Written by Luna

When an automation is paused, it does not complete scheduled messages or auto-actions, and it does not enroll new clients, even if they hit the entry goal while the automation is paused. If the pause lasts longer than the time the emails/texts/tasks were set to go out in the automation, those items will NOT be sent retroactively when the pause is turned off.

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