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What is the Charges Report in the Franchise Fee Portal?

Jason Wiese avatar
Written by Jason Wiese
Updated over 2 months ago

Under Payment Activity, the Charges report shows all Fees being processed for each location. The report can be filtered by:

  • Fee Types

  • Last Status Change

  • Locations

  • Status

We recommend filtering for pending/open/complete statuses to remove failed charges.

The report will display for each fee:

  • Fee Type

  • Billing Type

  • Billing Cycle Start Date

  • Billing Cycle End Date

  • Funds to be Collected on Date

  • Last Status Change Date

  • Method

  • Location

  • Fee Eligible Revenue

  • Fee


Download

You may export the view with filters (if applicable) by clicking Download Options:

  • Download Summary: Export as seen on the screen

  • Download Detailed Report: Export detailed transaction-level data, rather than an aggregate view, giving you deeper insights into each transaction item.


Details

By clicking Details in the table line, you will see the details of the charge, including:

  • Status History

    • Date

    • Status

    • Description

    • Method User

  • Items

    • Order Number

    • Category

    • Date

    • Product Type

    • Revenue

    • Fee Name

    • Real-Time Transfer (if applicable)

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