There are 2 reasons why your Mariana Tek waivers aren't sent to qualified contacts after you've activated the Re-opening Waiver feature:
Waiver is Not Required
If your waiver is correctly synced to Mariana Tek and is marked as required, you will see a yellow banner at the top that reads, "Vendor sync is enabled."
If you do not see this banner at the top of your waiver, please navigate to Advanced Options > Link this waiver > and Mark as Required.
Livestream Manager has not been turned on.
The Re-opening Waiver feature is under Automation > Livestream Manager because it relies on Livestream Manager to send. To ensure Livestream Manager is turned on in your account, please review this article.


