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Onboarding Guide - Mariana Tek

Written by Luna

How the process works

Your Xplor Growth onboarding will begin shortly after you sign up for Mariana Tek. We will kick off your onboarding with a Discovery Call, where we will highlight the two Xplor Growth onboarding options and help you decide which is best for you and your business.


Option 1: Built for You Marketing Automation Services

  1. Shortly after your discovery call, you will receive a technical set-up call in which a member of the Xplor Growth Onboarding Team will provide basic training on the platform, highlighting key features and tasks to complete before launch day. They will also upload 5 basic campaigns into your account.

  2. After your technical setup call, you'll meet your Built For You Marketing Expert, who will guide you through two calls to review 6 detailed campaigns.

    1. Built For You Call 1 will be focused on setting up your first 2-4 campaigns 1:1 with your Built For You Marketing Expert

    2. Built For You Call 2 will be focused on setting up the remaining campaigns with your Built For You Marketing Expert

    3. Campaign activation guides will be provided for all 6 campaigns


Option 2: Standard Onboarding

  1. Shortly after your discovery call, you will receive a technical set-up call in which a member of the Xplor Growth Onboarding Team will provide basic training on the platform, highlighting key features and tasks to complete before launch day. They will also upload 5 basic campaigns into your account.

  2. After your technical set-up call, you will receive two campaign set-up calls in which a member of the Xplor Growth Onboarding Team assists with the setup of the 5 campaigns we provide, as well as, setting as many campaigns live as we can.

Please join your onboarding calls on your computer and be ready to view our screen and share yours when needed so we can complete tasks in your Xplor Growth Account together.

If you already have an Xplor Growth account, click here to find out about the migration process.


Three tasks to get you ready:

Once you've received your invite to Xplor Growth:

  1. Complete your product tour! Log in to your Xplor Growth account and complete the product tour that pops up when you first log in. You’ll also find links in the platform to our Help Suite, which will give you all the info you need to get going.

  2. Complete the 4 key items on the Pre-Launch Checklist to ensure your account has all the basic settings completed BEFORE you begin sending emails. Book your onboarding call!


What about training?

When you first log into Xplor Growth, you’ll be prompted to complete a product tour to get you started. You can also find all the info you need in our help suite.

If you have additional questions, send us a message in the chat, and we’ll be happy to help!

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