Customers signing up for Mariana Tek with an existing Xplor Growth account that was previously created with MindBody Online will be given a brand new Xplor Growth account during the migration process.
Migration Process
The Xplor Growth team will create a new Growth account for you.
Because Mariana Tek uses slightly different conditions, you will need to update your existing campaigns so they work in the same way. We are happy to help with recommendations for these updates during your onboarding calls.
Once your Mariana Tek onboarding has kicked off, we will send you a link to book a call with us before your Go-Live date. On that call, we’ll review your existing Xplor Growth account and identify which campaigns you're actively using and need to update.
We will also book in a second call for immediately after your go-live date to review the updated campaigns and set them live.
FAQs
What can I do ahead of time?
Determine what existing Xplor Growth Segments and Auto-Campaigns you'd like to replicate in your new account.
Does the platform work any differently with Mariana Tek compared to my old booking platform?
The only difference is that some conditions vary between booking platforms. You can find an overview of the conditions and the differences here.
Does anything not migrate from my old Xplor Growth account?
If you’re migrating from Mindbody, there are a few items that won’t migrate or won’t work post-migration:
MBO waiver signatures into MT i.e. if you have a waiver that has been signed in Xplor Growth that was being marked as signed in MBO, the waiver would not be marked as signed in MT
Existing smart segments - Since segments are dynamic, once the MBO rules are switched to MT rules in their account, any segments using MBO rules would no longer store contacts since we aren't receiving MBO data anymore
Landing pages that use templates - we only have one template for MT landing pages
Forms that use the auto-account creation feature for MBO - We don't support that feature on MT, so it's important to note that any forms that have that advanced option set up will not create contacts in MT anymore
Want to get more out of Xplor Growth?
With studio sales, customer conversion, and member experience at the forefront of studio growth, Satellite Marketing Services is here to fuel your success every step of the way. Think of Satellite as your marketing sidekick, bringing the expert strategies and creative power you need to grow, without the hassle of building a big team.
Partner with a Satellite Marketing Strategist to dive into the world of automations, campaigns, KPI tracking, and more! With monthly calls, step-by-step guides, and recommended protocols based on industry trends, we’re ready to help you optimize.
If this feels like the answer you’ve been looking for, book a call with a team member to see if we’re the right next step for you.