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How are refunds processed across studios?

Refunds are always processed back into the original payment gateway in which the purchase was made. 

Leah Cullins avatar
Written by Leah Cullins
Updated over a month ago

Refunds are always processed back into the original payment gateway in which the purchase was made. 

For example, a customer purchases a pair of leggings at studio A and returns them at studio B. Studio A would see the refund in their reporting, not studio B. 

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