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How do I use the Customer Birthdays report?

Find your Customer's Birthdays.

Written by Helen Kang
Updated over 10 months ago

The Customer Birthdays report surfaces customer birthdays for the selected month.

This report is useful for:

  • Viewing upcoming and past customer birthdays.

  • Viewing the join date of customers whose birthdays fall within the selected month.


Pulling up the Report

  1. Navigate to Reports from the left panel > Marketing > Customer Birthdays >View.

  2. Specify the month of birthdays you'd like to see.

  3. Apply any additional filters.


Understanding the Report

The Customer Birthdays report includes 10 data fields:

  1. Full Name: Customer's name.

  2. Email: Customer's email.

  3. Birth Date: Customer's birth date.

  4. Join Date: Date when the customer joined the studio.

  5. Phone Number: Customer's phone number.

  6. Home Location: The home studio selected in the customer's account.

  7. All Locations: Location(s) where the customer has a transaction history (reservation or purchase).

  8. Total Check-Ins - All Time: Total check-ins across all locations.

  9. Customer ID: Customer's unique ID generated by the system.

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