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How do I use the Customer Birthdays report?

Find your Customer's Birthdays.

Helen Kang avatar
Written by Helen Kang
Updated over 2 weeks ago

The Customer Birthdays report surfaces customer birthdays for the selected month.

This report is useful for:

  • Viewing upcoming and past customer birthdays.

  • Viewing the join date of customers whose birthdays fall within the selected month.


Pulling up the Report

  1. Navigate to Reports from the left panel > Marketing > Customer Birthdays >View.

  2. Specify the month of birthdays you'd like to see.

  3. Apply any additional filters.


Understanding the Report

The Customer Birthdays report includes 10 data fields:

  1. Full Name: Customer's name.

  2. Email: Customer's email.

  3. Birth Date: Customer's birth date.

  4. Join Date: Date when the customer joined the studio.

  5. Phone Number: Customer's phone number.

  6. Home Location: The home studio selected in the customer's account.

  7. All Locations: Location(s) where the customer has a transaction history (reservation or purchase).

  8. Total Check-Ins - All Time: Total check-ins across all locations.

  9. Customer ID: Customer's unique ID generated by the system.

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