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What happens to customer reservations during migration?

Information on customer reservations during Migration

Daniel McMahon-Young avatar
Written by Daniel McMahon-Young
Updated over 2 months ago

During migration to Mariana Tek, we will bring two future weeks of classes with reservations over to the platform.

The 2 weeks' worth of classes will come over as non-recurring. You will need to edit the class and set it to recur on the day before saving.

Screen Recording 2023-07-10 at 12.09.07.49 PM

Migrated reservations will not be subject to penalty fees since they were booked on the previous platform. You can manually charge a penalty fee for those reservations. Any reservations booked in Mariana Tek once you are fully migrated will be subject to penalty fees as expected.

If one of the reservations was made using a third-party reservation system, it will display as booked by Mariana Tek Admin.

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